Communication

9 February 2011

Today the students had a few assignments that we had to carry out in groups. The first one was an egg project where you had a few materials to bind the egg in a polystyrene cup. The cup was then thrown from a few meters above ground and the objective was that it must not break. My group succeeded. Luck also obviously play a role because no one could say with certainty that it would not break.

We then discussed the 5 W's (what, where, when, why and where after). These are the basic things that you need to ask when a task needs to be performed.
We where given a speech about client service. It came down to three important factors. This includes attaining the client, maintain the client and exceed expectation.

Then we had a discussion on racism, discrimination and religion in the workplace. We talked about whats is right and wrong so that you know how to handle the situation when you might encounter it. It came down to respect people and their believes. There is also a time and place for everything.

The next assignment in groups was to build a tower with the given material as high as possible. We where suppose to find out as much as possible about the criteria on how to build the tower to achieve the objective. The lesson was that you need to ask as many questions as you need to get all the information and ask again if you where not sure.

The last assignment for the day was to create a game in groups with given material. The game was suppose to be designed so that 4 people can play and you had to make the rules. This was a very creative assignment and interesting to see all the different ideas that could come out of using the same material.